Why this exists
I built this because
nobody else was going to.
Seventeen years inside banks. Telling. Personal banking. Customer service. I know what it feels like to leave at 6:30pm with a stomach full of guilt about the three clients you didn't quite get to.
When AI arrived, I expected the banks to train us. They didn't. I expected the experts to write something useful for people in our role. They wrote for executives instead. I waited. Nothing came.
So I figured it out myself — through trial and error, late nights, and a lot of bad prompts. The result was 8 hours back in my week. Then I built this kit so the personal banker who comes after me doesn't have to spend six months working it out alone.
"The bankers who win don't work harder. They work with the right tools — and AI is the tool nobody at your bank is teaching you to use."
— Rick, Founder · AI Banking Academy
Questions? Email me directly at [email protected] — it comes straight to me.
Telling
Personal Banking
Customer Service
17 Years